Frequently Asked Questions
Everything you need to know about your Flamingo beauty experience.
Are Flamingo products cruelty-free?
Yes, we are committed to ethical beauty. All Flamingo products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, provided the product is at least 50% full.
Do you offer international shipping?
Yes, Flamingo ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.
Are your skincare products safe for sensitive skin?
Most of our products are formulated to be gentle and are dermatologist-tested. However, we always recommend checking the full ingredient list and performing a patch test before regular use.